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The first step is to check your employer's grievance policy (this may be in a handbook or available on your employer’s intranet). This should explain the logistics of sending a grievance and the timescales you can expect the grievance to be dealt with.

Other than some exceptions within regulated industries there is generally no requirement on employers to provide an employment reference – there is just an obligation on employers, should they choose to provide a reference, that they take reasonable care to ensure the information given is accurate. 

What is a Schedule of Loss?

If your employer has approached you and offered you a settlement agreement, the chances are that they also informed you that you need to keep the conversation and the settlement agreement confidential. 

What is a Reasonable Settlement Agreement?

ACAS has introduced new guidance for employers and employees with regards to reasonable adjustments for mental health (see here).